Acceptable Use Policy

1. Prohibited activity

• Unlawful, fraudulent, deceptive, harassing or discriminatory conduct.
• Phishing, credential theft, spam, unsolicited bulk messaging, deceptive impersonation or misleading AI-generated communications.
• Uploading or distributing malware or malicious code; attempting unauthorised access; probing security controls; attacking third-party systems; or bypassing rate, access or payment limits.
• Unlawful scraping, unlawful personal-data processing, or use of the service to make high-impact decisions without appropriate human review.
• Submitting content that violates another person’s intellectual-property, confidentiality, privacy or other rights.

2. Your responsibilities

You are responsible for the messages, knowledge, contacts, integrations and automation configured by your organisation. Obtain any permissions required for your communications and maintain meaningful human oversight of AI-assisted workflows.

3. Enforcement

We may investigate suspected violations and limit, suspend or terminate access where reasonably necessary to protect the service, users or third parties. We will not disclose security-sensitive implementation details as part of an abuse response.